Fiat deposit and withdrawal operations on the Baltex platform are facilitated through third-party services including https://www.onramper.com and other similar payment service providers (collectively "Third-Party Services"). All fiat exchange transactions are executed directly via such Third-Party Services and are subject to their respective terms and conditions.
2.1. By conducting fiat transactions, the User agrees to be bound by the applicable Third-Party Service's Terms of Service, including but not limited to: identity verification procedures (KYC/AML), applicable fees, charges, and commissions; transaction limits and restrictions; processing times and settlement periods; documentation requirements; geographic and jurisdictional limitations, compliance with regulations.
2.2. Users are required to review and accept the current terms and conditions of the relevant Third-Party Service before initiating any fiat transaction.
3.1. Limited Role: Baltex does not process, control, or execute fiat exchange operations and acts solely as a technical integration point providing access to Third-Party Services.
3.2. No Control Over Operations: Baltex has no control over: Transaction processing times, exchange rates applied, transaction approval or rejection, KYC/AML verification processes, customer support for fiat operations.
3.3. Service Availability: Baltex does not guarantee continuous availability of Third-Party Services and may suspend or modify access without prior notice due to technical issues, regulatory requirements, or termination of partnership agreements.
4.1. Data Sharing: By using fiat services, Users consent to the sharing of necessary personal and transaction data with Third-Party Services for the purpose of facilitating transactions and compliance requirements.
4.2. Privacy Policies: Users acknowledge that their data processing by Third-Party Services is governed by the respective privacy policies of such services, not by Baltex's privacy policy.
4.3. Data Security: Baltex is not responsible for data security, storage, or processing practices of Third-Party Services.
5.1. Exchange Rates: All exchange rates are determined solely by Third-Party Services based on their own pricing mechanisms and market conditions.
5.2. Fees and Charges: Users are responsible for all fees charged by Third-Party Services, which may include but not limited to: transaction processing fees, currency conversion fees, network fees, service provider commissions.
5.3. Payment Methods: Available payment methods are determined by Third-Party Services and may vary by jurisdiction and user verification level.
6.1. Processing Times: Transaction processing times are determined by Third-Party Services and may vary based on payment method, verification status, and external factors beyond Baltex's control.
6.2. Transaction Status: Users can monitor transaction status through the Third-Party Service's interface. Baltex provides status updates only to the extent available from the Third-Party Service.
6.3. Failed Transactions: In case of failed or rejected transactions, Users must contact the relevant Third-Party Service directly for resolution.
7.1. Baltex Disclaimer: Baltex disclaims all liability for any losses, damages, delays, errors, or issues arising from: Use of Third-Party Services, transaction processing failures or delays, exchange rate fluctuations, service interruptions or unavailability, data breaches or security incidents at Third-Party Services, regulatory actions affecting Third-Party Services.
7.2. Third-Party Liability: Any claims, disputes, chargebacks, or issues arising from fiat exchanges must be addressed directly with the relevant Third-Party Service.
7.3. No Warranties: Baltex makes no warranties regarding the performance, reliability, or suitability of Third-Party Services.
8.1. Information Accuracy: Users are solely responsible for providing accurate, complete, and up-to-date information when using Third-Party Services.
8.2. Compliance: Users must ensure compliance with all applicable laws and regulations in their jurisdiction regarding fiat transactions and cryptocurrency exchanges.
8.3. Due Diligence: Users must review all applicable legal documentation, terms of service, and privacy policies of Third-Party Services before use.
8.4. Account Security: Users are responsible for maintaining the security of their accounts with Third-Party Services.
9.1. Applicable Law: Transactions with Third-Party Services are governed by the terms, conditions, and applicable law specified by each respective service provider.
9.2. Geographic Restrictions: Third-Party Services may not be available in all jurisdictions. Users are responsible for determining the legality of such services in their location.
9.3. Regulatory Compliance: Users acknowledge that Third-Party Services operate under various regulatory frameworks and licensing requirements that may change over time.
10.1. Service Changes: Baltex reserves the right to add, remove, or modify Third-Party Service integrations at any time without prior notice.
10.2. Partnership Termination: In the event of termination of partnership with any Third-Party Service, Baltex will provide reasonable notice when possible and may offer alternative solutions.
10.3. Transition Procedures: Users with pending transactions during service transitions must follow instructions provided by Baltex and the relevant Third-Party Service.
11.1. Direct Resolution: All disputes related to fiat transactions must be resolved directly between the User and the relevant Third-Party Service.
11.2. Baltex Assistance: Baltex may provide reasonable assistance in facilitating communication with Third-Party Services but is not obligated to intervene in disputes.
11.3. Documentation: Users should maintain records of all transactions and communications with Third-Party Services for dispute resolution purposes.
Users agree to indemnify and hold harmless Baltex, its officers, directors, employees, and agents from any claims, losses, damages, or expenses arising from their use of Third-Party Services or breach of these terms.
13.1. These terms constitute the complete agreement between Baltex and Users regarding Third-Party Service usage and supersede all prior agreements on this subject.
13.2. Baltex may modify these terms at any time by posting updated terms on the platform. Continued use of Third-Party Services constitutes acceptance of modified terms.
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.