No. You don’t need to register or provide personal information. Simply connect your wallet and start using the service.
All interactions happen via smart contracts. While we work only with trusted protocols, smart contract use always involves risk. We recommend exercising caution and reviewing transaction details carefully.
Baltex DEX Layer is a non-custodial service that allows you to swap tokens by routing transactions through decentralized exchanges (DEXs) to find the best available rate.
First, check the transaction on a blockchain explorer. If successful, try manually adding the token to your wallet using its contract address.
You can reach out to our support team via [email protected] or through live chat on the website. We’re here to assist with any questions or issues.
Yes. Baltex never holds your funds or private keys. All swaps are executed directly through your wallet and on-chain smart contracts.
Before confirming a swap, you’ll see all applicable fees, including:
There are no hidden charges.
We scan multiple liquidity sources and smart contract paths to route your transaction through the most efficient option based on your selected token pair and amount.
Slippage is the difference between the expected and actual execution price. You can set a slippage tolerance in the settings. The “minimum received” value in the interface reflects this setting.
If a swap fails due to slippage, network conditions, or other issues, your funds will remain in your wallet. No tokens will be deducted unless the transaction is confirmed on-chain.
Yes. Use third-party tools such as revoke.cash or similar platforms to review and revoke token allowances granted to smart contracts after swaps.
You can connect any self-custody wallet that supports WalletConnect or browser extensions like Slush or Phantom Wallet.
Yes. Use of the service is prohibited for users in jurisdictions sanctioned by international regulations. Use of VPNs or similar methods to bypass restrictions is not allowed.
We support a wide range of tokens and blockchains. The available list may vary depending on liquidity and integration, and is always visible in the interface.
KYC (Know Your Customer) and AML (Anti-Money Laundering) are processes designed to verify the identity of users and prevent illegal activities like fraud and money laundering. They ensure that financial services are secure and compliant with global regulations.
Absolutely! We use top-notch security measures to encrypt and protect your personal data. It’s stored securely and only used for compliance purposes. You can learn more about how we protect your data in our Privacy Policy.
Once you provide the necessary documents, the verification process usually takes 24–48 hours. If the information is incomplete or requires additional checks, delays may occur.
You might be asked to complete KYC if:
To complete KYC, you may need to provide:
If you choose not to complete KYC, we’ll usually offer a refund to the address (or addresses) you made the deposit from, minus any network fees.
However, in certain cases, we can’t process the refund until the KYC process is fully completed or the review is finished. We’re actively working with agencies and regulators to make the crypto space safer and more transparent for everyone. Since we’re not the only ones involved in these checks, we can’t provide an exact timeline for when everything will be resolved.
We aim to make transactions as seamless as possible, but in some cases, we may ask you to pass a verification procedure. We know the process can feel inconvenient, but every step helps make the crypto space safer and more secure for everyone by keeping bad actors at bay.
Rest assured, Baltex treats every KYC case with the highest priority and works hard to resolve any issues as quickly as possible.
A cryptocurrency exchange platform that lets you swap over 200+ cryptocurrencies quickly and without registration. We offer secure, trouble-free transactions with low fees and no hidden charges.
Reach us via the website chat or email. We respond quickly and are here to help 24/7.
Select the cryptocurrency you want to exchange and the one you want to receive. Enter your wallet address and confirm the transaction. We’ll find the best rate and process your order.
Exchanges take anywhere from a few minutes to 30 minutes, depending on the cryptocurrency and network. Note that network confirmation times may vary.
Once a transaction is sent, it cannot be canceled or changed. Always double-check all details before confirming.
However, if you haven't sent any funds yet, there's no need to cancel — you can simply leave the page and start a new exchange if needed.
We support over 200+ cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Binance Coin, Ripple (XRP), and more. Check our platform for the full list.
No limits. Yes, we handle both small and large transactions. For large amounts, we recommend contacting our support team for assistance.
Efficient Mode is a transaction method that utilizes fast and cost-effective networks to facilitate cryptocurrency exchanges. This mode focuses on providing quick processing times and low transaction fees, allowing users to swap their cryptocurrencies efficiently.
Additionally, Efficient Mode uses an intermediary currency to grant extra privacy for each exchange, further enhancing the confidentiality of your transactions. By using Efficient Mode, you can enjoy a seamless trading experience while maintaining a good balance between speed, cost-effectiveness, and privacy.
It's the perfect option for users who value speed and affordability without compromising on privacy.
Private Exchange is a privacy-focused cryptocurrency swapping service that allows you to exchange Crypto A for Crypto B using an innovative private mode of your choice. By leveraging multiple proxy exchanges, Private Exchange ensures your transactions remain confidential and secure.
Private+ Mode is designed for users who prioritize maximum privacy and security. This method exclusively uses Monero (XMR) as the intermediary currency, ensuring that transactions are both confidential and untraceable. By converting your funds to XMR before completing the swap, Private+ Mode adds an additional layer of privacy by decoupling the transaction from your main wallet. It’s an ideal choice for those who seek the highest level of anonymity in their crypto exchanges.
As a non-custodial platform with privacy-focused features, we’ve built Baltex to meet global regulatory standards while safeguarding user privacy. We employ real-time blockchain monitoring and robust AML protocols to screen all transactions against sanctions and high-risk activity — enabling secure and lawful trading without unnecessary KYC in standard scenarios.
Baltex operates within the legal frameworks of applicable jurisdictions, combining strong compliance with meaningful privacy. Our technology is designed to prevent illicit activity while preserving user anonymity — proving that privacy and regulation can coexist when approached responsibly.
You can rest assured that every transaction on Baltex aligns with the highest standards of compliance and integrity.
Private Exchange works in three simple steps:
Private Exchange enhances privacy by routing your transaction through multiple proxy exchanges, allowing you to choose a middle currency that adds an extra layer of obfuscation, and operating without requiring KYC (Know Your Customer) information.